FP&A Stories - 🖐️5 Common Communication Mistakes for CFOs
Hello Reader 👋The football season is back after the winter break. And honestly, I forgot how much I missed it. There’s something about those first games: the rhythm, the noise, the small routines that come back. It also helped me blow off some steam after working hard on last week’s webinar (more on that later in this letter). It was the first time I've taken my Financial Storytelling Maturity Model to the public, and boy it was great. So this week, we talk about speaking like a CEO by fixing five communication mistakes that quietly kill our impact as CFOs and FP&A leaders. So take a coffee, sit down and read FP&A Stories just like 17k other readers (I've cleaned a bit the list because I never want to arrive in a mailbow I'm not welcome). This week in FP&A Stories
🖐️5 Common Communication Mistakes for CFOs
📺 Financial Storytelling Maturity Model - The masterclass
🖐️5 Common Communication Mistakes for CFOsI’ve noticed something in the last couple of years. Finance leaders are asked to be closer to strategy, closer to customers, closer to execution. And at the same time, more CFOs are stepping into CEO roles. That’s not a random trend, in my humble opinion. It means the “finance seat” is getting more and more valued and that we have choices to make. But in these choices, there is still our big weakness: many finance leaders still communicate like finance leaders… in rooms that require CEO language. So let’s make it practical. Here are five mistakes I see all the time in exec meetings, QBRs, board pre-reads, and steering committees. I’ve done some of them myself. And every single one is fixable. 1️⃣ Starting too safelyMost finance updates start like this: “Hi everyone. Today, we're going to analyse last month figures vs budget and last year.” Even before you arrive at the word "budget", your audience has already disconnected. Executives don’t wake up excited about a walk-through. They care about what has changed, what it means, and what decision is needed. Fix it: start with action.
Small rewrite examples:
When you start this way, you don’t sound like a reporter. You sound like a leader. 2️⃣ Ending without landing the planeIf you end your presentation with things like: “Let's skip this because we're out of time” You're in the typical zone of "bad finish". This is where influence disappears. Because people remember the beginning and the end. Fix it: end with a clear close.
Small example: That’s an ending that creates movement. 3️⃣ Transitioning like you’re changing slidesTransitions are where you lose people. It’s also where meetings become messy. Finance often transitions with: And suddenly half the room is on email. Fix it: use deliberate bridges.
Examples you can steal:
You’re not moving slides. You’re moving attention. 4️⃣ Hedging until you sound unsureFinance people hedge when they care about precision, and it's normal. But if you want to be taken as a "future-CEO-material", you'll have to avoid the: “I think…” If you say that repeatedly in a leadership room, your credibility takes a hit. Everyone wants to rely on someone that sounds confident. Fix it: substitute your hedges with executive intent. Small rewrites:
You can still be intellectually honest but with a touch of assertivity. 5️⃣ Memorizing the scriptThis is what you usually do for a big presentation, for example, your first board or if you work in a public company, your first earning call. You try to remember the perfect wording. You over-rehearse the script. Then one interruption happens, and you lose the thread. Fix it: build an outline that can survive interruptions. What works well for finance leaders is a simple outline:
If you can hold that structure, you can handle any question without panicking or going back to slide 3. And that, for me, is the bigger point of this whole issue. If CFOs are becoming CEOs, then CFOs and FP&A leaders need to start communicating like CEOs. Final Thought The fastest way to lose an executive room is not a wrong number. It’s speaking like finance when the room expects leadership. As more CFOs become CEOs, the bar changes. Not for your analysis, but for how clearly you frame decisions, trade-offs, and risks. If your update starts with a variance and ends with “any questions?”, you’re doing reporting. If it starts with the decision and ends with an ask, you’re doing influence. If this resonates, hit reply and tell me which of the five mistakes you see most in your own meetings. I read every message and reply to all of them. 📺 Financial Storytelling Maturity Model - The masterclassLast week I ran a webinar on the Financial Storytelling Maturity Model to help leaders assess where their team really is: reporting, explaining, or influencing. People loved the clarity because it immediately shows what to fix first. For those who missed it, I’m hosting a new session on March 09, and I keep it limited seats by design so I can take time for your questions and real interaction. This one is designed for FP&A Leaders and CFOs who want to move their teams. There will be separate sessions later for individual contributors who want to sharpen their own skills. Here’s the page to save your spot:
That's a wrap for this week See you next week! P.S. After 17 years in FP&A, Consulting and Leadership, I’ve coached and trained finance teams across industries, from consulting and manufacturing to tech, media, and global logistics. If you want to sharpen your own storytelling skills or bring this work into your team, here are a 3 ways can work together:
If you're unsure which option fits best, reply to this email. I’ll point you in the right direction. |